Virtual Assistant for Online Course Creator

I'm a successful online course creator teaching graphic design to over 5,000 students, and I need a reliable Virtual Assistant to help manage daily operations so I can focus on creating content. You'll handle email management, student inquiries, course platform administration, calendar scheduling, and various administrative tasks that keep my business running smoothly. This is a perfect opportunity for someone organized, tech-savvy, and interested in the online education industry.

Your primary responsibilities include managing my inbox (responding to routine emails, flagging urgent matters), supporting students with technical questions or course access issues, scheduling my calendar for coaching calls and meetings, processing refunds or enrollment requests, and maintaining organized systems in Google Drive and Notion. You'll also help with basic social media scheduling, invoice tracking, and coordinating with contractors like my video editor and graphic designer.

This is an ongoing monthly position requiring 10-15 hours per week with flexible scheduling. I'm looking for someone proactive, detail-oriented, and capable of working independently with minimal supervision. Strong communication skills and a customer service mindset are essential since you'll be the first point of contact for many student inquiries. If you're looking for a stable, long-term VA position with a supportive entrepreneur, let's connect.

Key Responsibilities

Manage email inbox and respond to routine inquiries (30-50 emails/week)

Provide customer support to students via email and course platform

Schedule appointments, calls, and meetings using Calendly

Process course enrollments, refunds, and access issues

Maintain organized file systems in Google Drive and Notion

Schedule social media posts using Buffer or Later

Track invoices and follow up on outstanding payments

Coordinate with contractors and manage project timelines

Update course content and troubleshoot technical issues on Teachable

Prepare weekly task summary and flag urgent matters

Required Skills

Virtual Assistant

Email Management

Customer Support

Calendar Management

Data Entry

Google Workspace

Notion

Teachable or Course Platforms

Social Media Scheduling

Administrative Support

Communication Skills

Time Management

Tools

Gmail and Google Workspace

Calendly (scheduling)

Teachable or Kajabi (course platform)

Notion (project management)

Google Drive (file storage)

Slack or WhatsApp (communication)

Buffer or Later (social media scheduling)

Zoom (for meetings)

QuickBooks or Wave (invoicing - basic)

Deliverables

Inbox managed daily with 24-hour response time

Student support inquiries resolved within 48 hours

Calendar kept organized with no scheduling conflicts

Weekly administrative task summary report

Social media scheduled 1 week in advance

Course platform maintained and updated as needed

Contractor coordination and deadline tracking

Invoice tracking and payment follow-ups

Organized files and documentation in Google Drive

Proactive problem-solving and task completion