Technical Writer Needed for User Manuals and Documentation

We're seeking an experienced Technical Writer to create clear, accurate, and user-friendly documentation for our software products, APIs, and technical systems.

Key Responsibilities:

Write user manuals and guides

Create API documentation and reference guides

Develop knowledge base articles and FAQs

Document software features and workflows

Write installation and setup instructions

Create release notes and change logs

Develop training materials and tutorials

Collaborate with developers and product teams

Update and maintain existing documentation

Create diagrams and visual aids

Required Skills:

3+ years of technical writing experience

Strong understanding of software and technology

Ability to explain complex concepts simply

Experience with documentation tools (Confluence, Readme.io, GitBook)

Basic understanding of programming/APIs

Excellent writing and editing skills

Attention to detail and accuracy

Experience with version control (Git)

Screenshot and diagram creation skills

Documentation Types:

User guides and manuals

API documentation (REST, GraphQL)

Administrator guides

Installation and configuration guides

Troubleshooting and FAQ documents

Release notes and changelogs

Training materials and tutorials

System architecture documentation

Standard operating procedures (SOPs)

Technical Areas:

Software applications

Web and mobile applications

APIs and integrations

Cloud platforms (AWS, Azure, GCP)

DevOps and infrastructure

Hardware products (if applicable)

Documentation Tools:

Confluence, Notion, or Wiki systems

Markdown editors

Documentation platforms (Readme.io, GitBook, Docusaurus)

Diagram tools (Lucidchart, Draw.io, Visio)

Screen capture tools (Snagit, Loom)

Version control (Git, GitHub)

Code editors (VS Code)

Writing Standards:

Clear and concise language

Consistent terminology and style

Logical organization and structure

Step-by-step instructions

Visual aids (screenshots, diagrams, videos)

Cross-referencing and navigation

Searchable and indexable content

Audience Focus:

End users (non-technical)

Developers and engineers

System administrators

Business stakeholders

Support teams

Deliverables:

Complete documentation set

Well-organized content structure

Screenshots and diagrams

Style guide and terminology glossary

Review and revision cycles

Published documentation (web or PDF)

Documentation maintenance plan

Budget: $40 - $80/hour or $3,000 - $10,000 (Fixed project)

Timeline: 4-8 weeks (depending on scope)